Information on the right to withdraw from a contract concluded at a distance

As a consumer, you have the right to withdraw from the contract concluded in the Online Store within 14 days without giving any reason. The deadline for withdrawal from the contract expires after 14 days from the day on which you came into possession of the item or on which a third party other than the carrier and indicated by you came into possession of the item. To exercise the right to withdraw from the contract, you must inform us of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by traditional mail or e-mail). You can send the statement, for example:

• in writing to the following address: ul. Granitowa 42/7 55-080 Smolec

• in electronic form via e-mail to the following address: mkuzniackaa@gmail.com

An example withdrawal form template is included in Annex 2 to the Consumer Rights Act and is additionally an annex to the regulations of the Online Store. You may use the withdrawal form template, but it is not obligatory.

In order to meet the withdrawal deadline, it is sufficient for you to send information regarding the exercise of your right to withdraw from the contract before the withdrawal deadline expires.

If you withdraw from this contract, we will reimburse you all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), immediately and in any event no later than 14 days from the day on which we are informed of your decision to exercise your right to withdraw from this contract. We will make the reimbursement using the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods or until you have provided us with proof that you have sent them back, depending on which event occurs first.

If you have received the purchased item, please return or deliver it to us at the following address: ul.Granitowa 42/7 55-080 Smolec, immediately and in any case no later than 14 days from the day on which you informed us of your withdrawal from the contract. The deadline is met if you return the item before the expiry of the 14-day period. You will have to bear the direct costs of returning the item. You are only liable for the reduction in the value of the item resulting from its use in a way other than necessary to establish the nature, characteristics and functioning of the item.

The provisions contained in this communication concerning the consumer shall apply from 1 January 2021 and for contracts concluded from that date also to a buyer who is a natural person concluding a contract directly related to his or her business activity, when it results from the content of this contract that it is not of a professional nature for this person, resulting in particular from the subject of the business activity performed by him or her, made available on the basis of the provisions on the Central Register and Information on Business Activity.